Our Interior House Painting Process
What to Expect from Tall Pines Painting Each Step of the Way
When it comes to painting your home, we understand that you don’t want surprises. To ensure that your experience is worry-free, we take the time to communicate and plan your project with you — from before we start painting through after we finish.
We’ve found that this personal and proactive approach gives our customers the peace of mind that their work will be done right, on schedule, and to their full satisfaction.
Here are the three phases you can expect from us.
Phase 1: Project Planning
Kick-off meeting
Your project manager will personally meet with you to review the details of your job, your start date, the length of your project, and where our painters should store their tools to minimize the inconvenience to you. In addition, he’ll discuss your colors and answer your questions, so there are no surprises later.
Color selection
Our goal is to ensure that you’re thrilled with the color of your home, so we offer several color options. We can:
• Match your current paint color. We take this step prior to starting work, so you know the color is right.
• Give you color brochures to help you choose your own color.
• Have our color specialist / designer meet with you at your home to offer advice on colors.
To ensure you’re pleased with the color before we start work, we’re happy to paint up to three color samples on your home.
Phase 2: Preparation and Painting
Introductions
If appropriate, our uniformed team can introduce themselves to you at the start of the painting phase, so you feel more comfortable with them. The same crew members will work on your project from start to finish.
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Masking and Drop ClothesProtecting your home and belongings is our top priority. We cover all surrounding areas with tape, plastic, paper and drop clothes. |
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WashingTo prevent adhesion problems, dirty surfaces are washed. |
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Scraping, Sanding and PrimingThoroughly prepared surfaces are the key to long lasting finishes. All chipping and peeling paint is scraped and sanded. For optimal adhesion glossy surfaces are lightly sanded. New and damaged surfaces are primed. |
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Drywall Repair and CaulkingBefore painting all cracks and holes in drywall are repaired and re-textured. Gaps in trim are filled with SherMax premium latex caulk. |
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Product ApplicationAfter all preparation is completed, Tall Pines Painting will apply your chosen products. Depending on the surface we will apply the paint with a combination of brushing, rolling and spraying. For the best coverage and maximum protection we apply two coats of paint. |
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Daily Cleanup and CommunicationAt the end of wach day, our team will neatly store their tools in the agreed-upon location, vacuum paint chips, and clean up any trash. We want to minimize the disruption to your home. To update you on our progress, we'll provide a daily update by phone, note, or email - whichever method you prefer - so you're always up-to-speed. |
Phase 3: Project Follow-up
Inspection
To ensure you’re happy with our work, your project manager will walk around and inspect your paint job with you at the completion of your project. We won’t accept any payment until you’re 100% satisfied.
Two-week check in
We’ll call you two weeks after we complete your work to ensure we haven’t missed anything and you’re happy.
Project warranty
We believe so strongly in the quality of our work that we offer a warranty. The terms vary, depending on the type of work we complete for you.Warranty details will be provided with your estimate.
